Bill Assistance SPU knows the COVID-19 pandemic has made it harder for some of its customers to afford essential services. We're here to help. SPU has several financial assistance resources available, including flexible payment plans, utility discounts, and emergency bill assistance. You can help by donating to the Community Donation Fund. 

The reports on this page are being used to inform Seattle Public Utilities’ (SPU) future drainage and wastewater system investments. Learn about Shape Our Water – a community-centered plan for Seattle’s next 50-years of resilient drainage and wastewater systems and how we can work together at our Shape Our Water website and in our Shape Our Water fact sheet.

Seattle has more than 1,400 miles of wastewater pipes and more than 400 miles of drainage pipes – many of which were built 50-100 years ago. SPU invests in projects every year that increase the capacity of the drainage and wastewater systems but, in some places, flows still overwhelm the pipes. These reports identify and prioritize areas that may be vulnerable to flooding and sewer back-ups because of capacity issues.

Seattle invests in many programs and projects that help reduce how much pollution enters our lakes, creeks, Puget Sound and the Duwamish River. These reports provide information about our priorities for continuing to protect water quality and reducing combined sewer overflows (CSOs).

These reports provide information about the various challenges and opportunities associated with the health of Seattle’s creeks and shorelines.

These reports provide information about the challenges in Seattle associated with climate change and extreme events.

Andrew Lee, General Manager/Chief Executive Officer Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104 Mailing Address: PO Box 34018, Seattle, WA, 98124-5177 Phone: (206) 684-3000 Email: SPUCustomerService@seattle.gov

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Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.